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RETURN POLICY
30-Day Satisfaction Guarantee
We stand behind the quality of our coffee. If you're not completely satisfied with your purchase, we'll make it right.
Our Promise
If you're not satisfied with your Truista Coffee purchase for any reason, contact us within 30 days of delivery for a full refund or replacement.
Return Process
- 1.Contact our customer service team within 30 days of delivery
- 2.We'll provide you with a return authorization and shipping instructions
- 3.Ship the product back to us (we'll cover return shipping costs)
- 4.Once we receive the return, we'll process your refund or replacement
Conditions
- • Returns must be initiated within 30 days of delivery
- • Products must be in original, unopened packaging for full refund
- • Opened products may be eligible for partial refund or replacement
- • Custom or personalized items may not be eligible for return